Basic Services
Downtown Disney


What About.......

ATM (bank machines)
Attire 
Baby Changing/Nursing
Credit Cards
Guest Relations 
Lost and Found
Package Pickup
Postage Stamps
Smoking
Wheelchairs and Strollers


ATMs - There are 4 in Downtown Disney.  In the West Side, there is an ATM near House of Blues and one near Wetzel's Pretzels; and there are two in the Marketplace, one between Lego and World of Disney and one near Once Upon a Toy (near Guest Relations).

Attire - Proper attire, including shirts and shoes, must be worn at all times.

Baby Changing/Nursing - Family restrooms are located in the Marketplace near Once Upon a Toy and the Art of Disney.

Credit Cards - Disney accepts American Express, JCB, Visa, Mastercard, Discover, Diners Club, and the Disney Credit Card. Travelers Checks and cash are also accepted. Your Disney resort ID can serve as a charge card -- inquire at the Front Desk when you check-in.

Lost and Found - Located at Guest Services in Downtown Disney West Side and Marketplace. Please put your name/address on your camera and other easily misplaced valuables! 

Package Pickup - Large packages can be sent to your Disney resort hotel, as long as you are not checking out the next day.  Be sure to tell the cashier BEFORE your purchase is rung up.

Postage Stamps - Are on sale at World of Disney and Guest Services.

Smoking  - Smoking is prohibited in restaurants, all merchandise shops, waiting areas and rest rooms. For the comfort of all guests, smoking is allowed in designated areas only.

Guest Relations - acts as the liaison between you and Disney. Located in Downtown Disney West Side and the Marketplace. 

Same Day Lunch or Dinner Priority Seatings
Disney Resort Reservations
Dining/Vegetarian/Special-menu Information
Lost children/Separated parties
Guide maps in a Variety of Languages
Information for disabled guests
Lost and Found

Wheelchairs and Strollers can be rented from several locations: near Guest Relations in the Marketplace and on the West Side.