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RESORTS: GENERAL QUESTIONS
Making Reservations at a Disney Resort
Checking In/Out
Packages and Discounts
Resort Classifications and Locations
Resort Amenities and Facilities
Resort Transportation
Making Reservations at a Disney Resort
Why should I choose a Disney resort? What benefits would
I get?
Disney resort guests are entitled to many benefits:
Guaranteed
admission to the parks (assuming you purchased park admission),
even on the busiest of days when they start turning others away at the
gates. (Except when the parks are at their highest level of attendance
and closed to everyone.)
You're
surrounded by Disney "magic" and service 24 hours a day. Many
people say that the level of service, cleanliness and security at the
Disney hotels makes them worth the extra expense.
Resort
guests receive a resort ID card which can be used as admission
media, your door key, dining package, and/or for charging privileges
(this varies by resort and eligibility).
Resort
guests have the option of charging meals and purchases to their
rooms with their resort ID card.
Disney
resort guests can have their purchases delivered directly
to their resorts. (Allow at least 24 hours for delivery.)
Resort
guests can make priority golf reservations up to 60 days prior
to arrival.
Free
parking throughout the theme parks.
Unlimited
free Walt Disney World transportation, which is really great
if you don't have a car to get around. If you're staying off-site, getting
around can be very expensive and time-consuming.
Resort
guests have the option of keeping pets overnight in Disney's
kennel (for an additional fee).
Wake-up
calls from Stitch or Mickey Mouse or another Disney character.
Access
to Disney's closed-circuit television information channels, plus the
Disney Channel, ESPN, and others.
Free
wheelchairs from the resort for the length of your stay, based
on availability. (Deposit is required.)
Resort
guests can purchase souvenir mugs that
can be refilled for free at the resort for the duration of your stay.
You
have access to EXTRA MAGIC HOUR,
a program that allows you to visit a particular theme park on a designated
day beyond regularly scheduled operating hours; either one hour in the
morning or 3 hours in the evening.
Disney's
Magical Express - Free transportation from/to the Orlando airport
to your Disney Resort.
Proximity
to the parks and attractions. None of the off-site hotels are as
close to the Disney attractions as the Disney resorts.
How do
I choose the resort that's right for me and my family?
There
are five main criteria you should think about:
1.
How much do you want to spend?
2. What activities and recreation will you want to
participate in?
3. How many people are in your party and what are
their ages?
4. What amenities do you want? (a gym? table service
restaurants? a hair salon? a whirlpool? a full kitchen? tennis courts?)
5. Do you want to be close to a particular park or area
?
Each resort
has its own unique ambiance and amenities. Rooms can range from $82
a night (plus tax) at a Value resort to $525 a night (plus tax)
or more for basic accommodations at the least expensive Deluxe Resorts.
Villas and suites can be more expensive.
A number
of guide books provide detailed information on the resorts, particularly PassPorter
Walt Disney World by Jennifer Watson and Dave Marx. The
Unofficial Guide
to Walt Disney World by
Bob Sehlinger provides more information on off-site motels and
hotels if you are inclined to check those out, too. Also check out Deb
Wills and Debra Martin Koma's book: PassPorter's Open Mouse for WDW
and the Disney Cruise Line (mobility, pregnancy, autism and
much more!) You can also request a free vacation planning video by calling
407-W-DISNEY and listening to the options.
How do I
make reservations at a Disney resort?
You
have several options, each listed below in the order of popularity/reliability:
1. Call Disney Reservations at 1-407-W-DISNEY (934-7639).
Hours are weekdays from 7 am to 10 pm and weekends from 7 am to 8 pm,
Eastern Time. Note: Disney provides no official toll-free
number for general resort reservations.
2. Have a travel agent make resort reservations through
Disney. AllEarsNet.com recommends MouseFanTravel.com
3. Visit the Walt Disney World website
and make resort reservations online. The online reservation system
operates weekdays from 7am - 10:30 pm and weekends from 7 am to 7 pm Eastern
Time.
Is there
a deposit required to hold a room?
Once
you make a reservation, you have 10-14 days to post a deposit of one
night's hotel charge plus 11% or 12% FL hotel tax. The courtesy hold
is available for reservations made more than 30 days in advance. If you
are arriving within 30 days, you will have to provide a deposit upon making
your reservation.
Your reservations
representative will tell you the amount of deposit required, after
which you will receive a written confirmation in the mail with instructions
on how to make your deposit. The confirmation will have a reservation
number on it. Always refer to that number on any correspondence with
Disney and when making changes to your reservations. It's an excellent
idea to bring this confirmation with you to check-in, as well as any
credit card statements in case there is an error in your reservations
or deposits.
Your
deposit may be placed over the phone using either American
Express, Visa, MasterCard, Discover, Diner's Club or Disney Visa Card.
If you
are reserving a package, the "deposit" or first night's cost is still
required within the 14 days. However, the entire package must be paid
for 45 days prior to arrival (refund policies on packages vary so be
sure to ask what policy applies to your package).
How far
in advance should I make reservations?
As
soon as you have decided on dates for your trip, make your reservations.
Disney resort rooms book quickly, so the earlier you inquire, the
more likely it is that you will get the room and resort you desire. If
you use an great vacation planner, like someone from MouseFanTravel.com,
once you have a reservation they will keep an eye out for announced discounts
and will apply them to your reservation.
What if
everything is booked for the time I want to go?
Keep
calling back, every day if necessary, until something opens up. People
cancel rooms all the time so don't give up. Disney releases canceled
rooms at 8:00 am Eastern Time, so if you're west of the Mississippi you'll
have to get up really early to catch a canceled room, but you'll probably
be glad you did.
What if
I have to cancel my trip? Will I lose my deposit?
This
varies according to the kind of package you have booked (if any) and how
far in advance you are canceling. Be sure to ask about the cancellation
policy when you make your reservation! Generally speaking, if you
have a room only and cancel no less than five days prior to your intended
arrival you will receive a full refund. (This is also five days for the
Swan or Dolphin, which are not Disney-operated.) After five days,
your refund is at the discretion of the resort and might be prorated.
I'd like
to have adjoining rooms on the first floor. How do I make this request?
At
the time you make your reservation be sure to make all your
requests known to the reservations agent. This is the time to request
particulars like adjoining rooms, smoking or nonsmoking, balconies, first
floor, etc. The cast member will make notations in the computerized file.
When you receive your printed reservation form from WDW , you may
not see all of these listed, but they should be in the computer. Also,
note that WDW will not guarantee you any of your requests; but
they do make every effort to accommodate your needs.
Checking
In/Out
What time
can I check-in?
All
resorts offer an early check-in time of 8:00 am, at which time
you can go to Registration and attempt to check-in. You will be able to
do most, if not all, of your check-in even if you room is not ready. Official
or late check-in times are 1:00 pm at the Fort Wilderness campsites,
4:00 pm at All-Star and Disney Vacation Club Resorts, and 3:00 pm at all
other resorts. Your room should be ready by this official check-in time.
What can
I expect at check-in?
A
cast member will check the computer for your reservation to see
what type of room and the kind of package you have. You will be asked
for a credit card number to keep on file (if you wish to have charge privileges).
The resorts will probably charge your card at check-in for the entire
room bill.
You will
be issued a resort ID card for each member of your party over
the age of 3. Depending on the resort and what kind of package you purchased,
this little plastic card will serve as your resort ID, room key,
entrance gate key, transportation ID, admissions media, and/or food/merchandise
charge card . (Children are not afforded charge privileges on these
cards, unless specifically requested.) You will be given a map of the
resort pinpointing your room. Some resorts also provide a themed newspaper
explaining the resort amenities, park hours, special events, etc.
What if
our room isn't ready when we arrive?
You
can leave your luggage at the bell stand and bell services
will deliver it to your room later. You are then free to go explore
the parks or the rest of WDW. You are given a phone number to call
if your room is not yet ready which you can call periodically. Once
your room is ready, the Cast Member will give you your room number and
you can then use your room key to enter the room. Ask to have your
bags brought to your room at this time.
It's a
good idea to pack a small bag with a change of clothes so that you don't
have to rummage through your luggage before the Bell Captain stores
it. This is especially helpful when you are going from one climate to
the next. Packing shorts and/or swimwear will help you relax until your
room is ready.
Check out
is at 11:00 am. What if my plane doesn't leave until much later?
Check
out and leave your luggage at the bell stand, then go enjoy the parks
until it's time to leave. You can claim your luggage upon your return
to the resort. If your park passes have run out, visit the other Disney
resort areas or Downtown Disney. If the resort is not full,
you may be able to request late check-out the morning you leave, however
this seems to rarely be available anymore.
I'm splitting
my stay between two (or more) Disney resorts, but I won't have a car. How
will my luggage get to the other resort(s)?
The
Disney resorts will move your luggage for you while you're out
enjoying yourself. Be sure to ask about this at check-in and again
at check-out to make sure everyone knows where you and your luggage
should be going. One caveat: Your luggage sometimes moves at a more leisurely
pace than you; you might arrive at your new resort ready to take a swim
and find that your bathing suit is still somewhere en route. Be prepared
with a few things in a tote bag if you think this possibility could interfere
with your plans.
Do I have
to go to the front desk to check out?
Generally,
no. If you've left a credit card number at check-in, by 7:00 am on the
morning of your check out date, a cast member will hang an express
check-out bill on your door. This bill itemizes all room charges,
taxes, food, and merchandise charges made on your Disney Resort card
, plus any payments which have been applied. If everything seems to
be in order, you're free to leave. (You get to keep the Resort ID card
.) If you're at a resort that still has the old fashioned card-key
locks, you can leave the card-keys in the room. If there appears to be
a problem on your bill, you will have to go to the front desk to check
out.
Can I request
a crib for my child? How about a refrigerator for insulin or formula?
Cribs
for children under 3 are available at all resorts at no extra charge.
Refrigerators are available at the resorts for $10/night at the
Value Resorts (All Stars and Pop Century) or free at the moderate, deluxe
and Disney Vacation Club resorts. Some resorts, like the Boardwalk
Villas, Fort Wilderness Cabins and Homes, and Old Key West
have partial or full kitchens that include a refrigerator. See the
list of resorts with kitchen facilities later in this FAQ.
Are there
any specially equipped rooms for the disabled?
Yes.
Many rooms come equipped with handrails, roll-in showers, shower
benches, handheld shower heads, accessible vanities,
rubber bed pads, lower beds, refrigerators, closed-captioned
television, door knock and phone alerts, double peep holes in doors,
room TTYs, and king-size beds . Be sure to request one
of these rooms when you make your original reservations as each resort
has a limited number of equipped rooms. Some resorts can provide you with
a wheelchair free of charge for the length of your stay, based
on availability.
What is
Lobby Concierge?
Lobby
Concierge (was called Guest Services) is one of the nicest
amenities provided at WDW resorts. Lobby Concierge is staffed
with Cast Members who are knowledgeable about the parks, transportation,
and events. You can purchase admissions media for the parks, water
parks, Pleasure Island, or special events at Lobby Concierge. They
should be able to answer your Disney transportation questions.
You may also use Lobby Concierge to arrange for dining reservations.
Many Lobby Concierge counters have signs with park and transportation
hours and special events notices.
Packages
and Discounts
Are
the rooms the same price all year long?
Like
most hotels, Disney resorts have seasonal pricing. Basically the
least expensive rate will be during Value Season, followed by Regular
Season, Peak Season, and Holiday Season. In 2008, Disney started
charging more for Friday and Saturday night stays at some resorts
during various seasons.
At
one time, you could make a reservation that began in Value Season
and keep that rate, even if the calendar moved to Regular Season.
No More. Pricing and rates are now date-specific -- that is, you
will pay a nightly rate based on that date, based on the season
it falls under.
For
example, if you reserve the first night of your stay under the value
season and nights two through five under peak season, you will no
longer be able to maintain the value season rate for the entire
reservation. In addition, premium rates will now be applied for
dates considered to be premium, such as weekends. In theory, you
could pay a different price for each night of your stay. On the
bright side, you no longer have to split reservations and recheck
into your hotel if your stay includes multiple seasons. When making
room only reservations for 2008 you will be given a total price
for your stay, unless you specifically ask for the rate for each
night. Package pricing will not be broken down by day.
What
kinds of packages are available?
WDW
currently offers the Magic Your Way vacation packages. To learn
more about these packages, visit Current
Packages.
What
kind of discounts can I find on Disney resort rooms and packages?
Annual
Passholders can sometimes get some great deals on rooms. Discounts
may be announced in the quarterly Annual Pass ("Mickey Monitor")
newsletters and may also be obtained by calling Disney and asking
if there are any Annual Passholder discounts for the period you are
planning to visit. Note that the offer period may only a few weeks (or
days!!) away from the date you receive the newsletter, so it usually
works better to call Disney and ask. Note also that discounts may apply
only to certain time periods and certain resorts.
Resort
Classifications and Locations
How does
Disney classify the resorts?
Value
Resorts: All-Star Movies, All-Star Music, All-Star Sports, and Pop
Century.
Amenities: Food courts, pizza delivery, luggage service (hourly),
swimming pools, bus transportation
Moderate
Resorts: Caribbean Beach Resort, Coronado Springs, Port Orleans
Riverside and French Quarter.
Amenities: Full-service restaurants (not at French Quarter),
food courts, room service (limited), luggage service, swimming pools
with a slide and hot tub, on-site recreation, bus or boat transportation.
Fort
Wilderness: Fort Wilderness Cabins and Homes.
Amenities: Full-service restaurants, kitchen facilities, pizza
delivery, luggage service, swimming pools, on-site recreation, front-door
parking, flexible room arrangements, bus or boat transportation
Disney
Vacation Club Resorts: Old Key West, Boardwalk Villas, Wilderness
Lodge Villas, Beach Club Villas, Animal Kingdom Villas and Saratoga
Springs.
Amenities: Full-service restaurants, kitchen facilities, luggage
service, swimming pools, on-site recreation, front-door parking, flexible
room arrangements, bus or boat transportation
Deluxe
Resorts: Boardwalk Inn, Contemporary, Grand Floridian, Polynesian,
Wilderness Lodge, Yacht and Beach Club, and Animal Kingdom Lodge.
Amenities: Full-service restaurants, room service, luggage service,
valet parking, swimming pools, beach access, on-site recreation, on-site
childcare, monorail, boat or bus transportation
Which
resorts are located closest to specific parks?
Disney
has divided the resorts into four general locations:
The Magic Kingdom Resort Area:
- Contemporary
- Fort
Wilderness
- Grand
Floridian
- Polynesian
- Shades
of Green
- Wilderness
Lodge and Villas
The
Epcot Resort Area:
- Yacht
and Beach Club and Beach Club Villas
- Caribbean
Beach
- Boardwalk
Inn and Villas
- Pop
Century
- Swan
and Dolphin*
The
Downtown Disney Resort Area:
- Old
Key West
- Saratoga
Springs
- Port
Orleans Riverside
- Port
Orleans French Quarter
The
Animal Kingdom Resort Area:
- All-Star
Movies
- All-Star
Music
- All-star
Sports
- Coronado
Springs
- Animal
Kingdom Lodge and Villas
In addition
to the above, seven more hotels in the Downtown Disney Resort area
considered to be on-property even though they are not owned nor operated
by Walt Disney World. These hotels are:
- Courtyard
by Marriott*
- Doubletree
Guest Suites Resort* -- All Ears® Recommended hotel!
- The
Hilton*
- Hotel
Royal Plaza*
- Travelodge
Hotel*
- Regal
Sun Resort * (formerly the Grosvenor)
- Wyndham
Palace Resort & Spa* (formerly Buena Vista Palace Resort &
Spa)
* Resort
benefits and amenities may vary from those stated in this FAQ; check
with the hotel for specifics.
Resort
Amenities and Facilities
Which hotels
have rooms that will accommodate more than four people?
All
rooms will fit four people plus a child under 3 in a crib. The
following will accommodate more. Be sure to indicate when making your
reservation how many persons plan to stay in a room.
Animal
Kingdom Lodge (4-5)
Animal
Kingdom Villas (2-12)
Beach
Club (5)
Beach
Club Villas (4-8)
Boardwalk
Inn (4-5)
Boardwalk
Villas (4-12)
Contemporary
(5)
Port
Orleans Riverside 4 (5 in some rooms in the Alligator Bayou section)
Fort
Wilderness Cabins and Homes (6)
Fort
Wilderness Campsites (10)
Grand
Floridian (some rooms 5)
Old
Key West (4-12)
Polynesian
(5)
Saratoga
Springs (4-12)
Wilderness
Lodge (4-5) and Villas (4-8)
Yacht
Club (4-5)
What size
are the rooms at the Disney Resorts?
The
sizes listed for these resorts represent average room size and are shown
in square feet.
Value
Resorts:
All-star
Movies - 260
All-star
Music - 260
All-star
Sports - 260
Pop
Century - 260
Moderate
Resorts:
Caribbean
Beach - 340
Coronado
Springs - 314 (some suites available)
Port
Orleans French Quarter - 314
Port
Orleans Riverside - 314
Fort
Wilderness Campground
- Fort
Wilderness Home or Cabin - 504
Deluxe
Resorts:
Wilderness
Lodge - 340
Animal
Kingdom Lodge - 344
Beach
Club - 380
Yacht
Club - 380
Boardwalk
Inn - 380
Grand
Floridian - 400
Polynesian
- 409
Contemporary
- 422
Disney
Vacation Club Resorts:
Animal
Kingdom Villas Jambo House Studio
Animal
Kingdom Villas Jambo House One-Bedroom - 629
Animal
Kingdom Villas Jambo House Two-Bedroom - 945
Animal
Kingdom Villas Jambo House Grand Villa
Animal
Kingdom Villas Kidani Village Studio - 366
Animal
Kingdom Villas Kidani Village One-Bedroom - 807
Animal
Kingdom Villas Kidani Village Two-Bedroom - 1,173
Animal
Kingdom Villas Kidani Village Grand Villa 2,201
Beach
Club Villas Studio - 356
Beach
Club Villas One-Bedroom - 727
Beach
Club Villas Two-Bedroom - 1080
Boardwalk
Villas Studio - 359
Boardwalk
Villas One-Bedroom - 712
Boardwalk
Villas Two-Bedroom - 1071
Boardwalk
Villas Grand Villa - 2142
Old
Key West Resort Deluxe Studio - 376
Old
Key West One-Bedroom - 1086
Old
Key West Two-Bedroom - 1392
Old
Key West Grand Villa - 2265
Saratoga
Springs Studio - 355
Saratoga
Springs One Bedroom - 714
Saratoga
Springs Two Bedroom - 1075
Saratoga
Springs Grand Villa - 2113
Wilderness
Lodge Villas Studio - 356
Wilderness
Lodge Villas One-Bedroom - 727
Wilderness
Lodge Villas Two-Bedroom - 1080
Which resorts
have concierge service?
Animal
Kingdom Lodge / Villas
Beach
Club
Boardwalk
Inn
Contemporary
Grand
Floridian
Polynesian
Wilderness
Lodge
Yacht
Club
Which resorts
have monorail service?
Contemporary
Grand
Floridian
Polynesian
Which resorts
feature character meals?
Contemporary
(breakfast/dinner)
Grand
Floridian (breakfast/dinner)
Polynesian
(breakfast)
Beach
Club (breakfast)
Swan
and Dolphin (breakfast/dinner)
Which resorts
have table service restaurants?
Animal
Kingdom Lodge (2) (2 more when Kidani Village Opens)
Boardwalk
Inn and Villas (4)
Caribbean
Beach Resort (1)
Contemporary
(3)
Coronado
Springs (1)
Fort
Wilderness (1*)
Grand
Floridian (5)
Old
Key West (1)
Polynesian
(3*)
Port
Orleans Riverside (1)
Swan
and Dolphin
Wilderness
Lodge (2)
Yacht
and Beach Club (3)
*
Includes the dinner show
Which resorts
have food courts?
All
Star Movies
All
Star Music
All
Star Sports
Animal
Kingdom Lodge
Caribbean
Beach
Coronado
Springs
Pop Century
Port
Orleans Riverside
Port
Orleans French Quarter
Saratoga
Springs
Wilderness
Lodge (limited)
Which hotels
have room service?
Animal
Kingdom Lodge and Villas
Boardwalk
Inn and Villas
Caribbean
Beach (limited)
Contemporary
Coronado
Springs (limited)
Grand
Floridian
Polynesian
Port
Orleans French Quarter (limited)
Swan
and Dolphin
Wilderness
Lodge
Yacht
and Beach Club
How many
pools are there at my resort?
All-star
Movies (2)
All-star
Music (2)
All-star
Sports (2)
Animal
Kingdom Lodge (1)
Boardwalk
Inn and Villas (3)
Caribbean
Beach Resort (7)
Contemporary
(2)
Coronado
Springs (4)
Fort
Wilderness (2)
Grand
Floridian (2)
Polynesian
(2)
Pop Century
(3)
Port
Orleans French Quarter (1)
Port
Orleans Riverside (6)
Saratoga
Springs (3)
Wilderness
Lodge/Villas (2)
Yacht
and Beach/Villas Clubs (4)
Which resorts
have the best pools?
Caribbean
Beach Resort
Coronado
Springs
Polynesian
Port
Orleans French Quarter
Wilderness
Lodge
Yacht
and Beach Club
Which resorts
offer childcare?
Reservations
can be made for childcare up to 60 days in advance by calling 1-407-WDW-DINE.
Animal
Kingdom Lodge (Simba's Clubhouse)
Grand
Floridian (Mouseketeer Clubhouse)
Polynesian
(Never Land Club)
Dolphin
(Camp Dolphin)
Wilderness
Lodge (Cub's Den)
Yacht
and Beach Club (Sandcastle Club)
Note:
Guests in all resorts can also make arrangements for in-room baby-sitting
for an extra charge by calling Kids' Nite Out at 1-800-696-8105.
Which
resorts have health clubs?
Animal
Kingdom Lodge
Boardwalk
Inn and Villas
Contemporary
Coronado
Springs
Grand
Floridian
Old Key
West
Saratoga
Springs
Wilderness
Lodge Villas
Yacht
and Beach Club
Which
resorts have kitchen facilities?
Full
Kitchens:
Animal
Kingdom Villas (except studios)
Beach
Club Villas (except studios)
Boardwalk
Villas (except studios)
Fort
Wilderness Cabins and Homes
Old
Key West (except studios)
Saratoga
Springs (except studios)
Wilderness
Lodge Villas (except studios)
Refrigerators:
Key: C = charge - $10/night. All others have a refrigerator
included in the room or are free upon request.
All-star
Movies (C)
All-star
Music (C)
All-star
Sports (C)
Boardwalk
Inn
Boardwalk
Villas
Caribbean
Beach Resort
Contemporary
Coronado
Springs
Riverside
Fort
Wilderness Cabins and Homes
Grand
Floridian
Old
Key West
Polynesian
Pop
Century (C)
French
Quarter (was Port Orleans)
Saratoga
Springs
Wilderness
Lodge
Yacht
and Beach Club
Microwave
ovens
Key: R = on request. All others have a microwave included
in the room.
Beach
Club and Villas
Boardwalk
Villas
Fort
Wilderness Cabins and Homes
Grand
Floridian (R)
Old
Key West
Saratoga
Springs
Wilderness
Lodge Villas
Minibars:
Grand
Floridian
Swan
and Dolphin
Which
hotels have in-room safes?
All Disney
resorts have in-room small wall safes. For larger
valuables, be sure to inquire at the resort's front desk for additional
services.
Which
resorts have a boat marina and/or water sports?
Key: D = Dock only
Boardwalk
Inn and Villas (D)
Caribbean
Beach Resort
Contemporary
Coronado
Springs
Fort
Wilderness
Grand
Floridian
Old
Key West
Polynesian
Port
Orleans French Quarter (D)
Port
Orleans Riverside
Saratoga
Springs
Wilderness
Lodge and Villas
Yacht
and Beach Club and Villas
Which
resorts have tennis courts?
Key: C = Charge
Boardwalk
Inn and Villas
Fort
Wilderness
Grand
Floridian (C)
Old
Key West
Saratoga
Springs
Yacht
and Beach Club
Which resorts
have bike rentals?
Boardwalk
Inn and Villas
Caribbean
Beach Resort
Coronado
Springs
Fort
Wilderness
Old
Key West
Port
Orleans Riverside
Saratoga
Springs
Wilderness
Lodge
Which resorts
have hot tubs (spas)?
Animal
Kingdom Lodge (2)
Boardwalk
Inn and Villas (3)
Caribbean
Beach (1)
Contemporary
(1)
Coronado
Springs (1)
Disney
Institute (4)
Grand
Floridian (1)
Old
Key West (2)
Port
Orleans French Quarter (1)
Port
Orleans Riverside (1)
Saratoga
Springs
Wilderness
Lodge (2) and Villas (1)
Yacht
and Beach Club (5)
How
many disabled-accessible rooms are available in each resort?
All-star
Movies (96)
All-star
Music (96)
All-star
Sports (96)
Beach
Club (10)
Boardwalk
Inn and Villas (51)
Caribbean
Beach (22)
Contemporary
(6)
Coronado
Springs (99)
Fort
Wilderness (8)
Grand
Floridian (5)
Old
Key West (67)
Polynesian
(17)
Port
Orleans French
Quarter (12)
Port
Orleans Riverside (22)
Wilderness
Lodge (37)
Yacht
Club (10)
Which resorts
offer refillable mugs?
All
Disney resorts offer a refillable mug program. See the Refillable
Mug FAQ for details.
Resort
Transportation
I'm not
renting a car. How do I get to my resort from the airport?
There are several options available including Magical
Express, town car service, or taxis. Click here for a detailed description of the options.
I am renting
a car. How do I get to WDW from the airport?
Use
our directions page - choose the airport and Disney resort name
then click submit for driving directions
How do
I get to the parks from my WDW Resort?
The
Contemporary, Grand Floridian, and Polynesian all
have direct monorail service to the Magic Kingdom and transfer
monorail service to Epcot at the Transportation and Ticket Center
(TTC ). To get from these resorts to Disney's Hollywood tudios, Animal
Kingdom, Downtown Disney, Blizzard Beach, or Typhoon
Lagoon board a correspondingly-marked bus outside your resort to
your final destination. Guests at Fort Wilderness have a direct
Animal Kingdom bus; a boat to the Magic Kingdom -- all other
parks are reached by taking a bus to the Transportation and Ticket
Center (TTC) and transferring to another bus or monorail. All other
resorts offer either direct bus or boat service to the parks.
I have dinner
reservations at another resort. How can I get there and back without a car?
The
easiest way is to take the bus/monorail/boat to the nearest open
park and transfer to the correct resort bus. This can get tricky after
the parks close, in which case you should travel to Downtown Disney
and then transfer to a bus to your resort. Keep this in mind when
making dinner reservations. Always plan a minimum of one hour to reach
your destination.
NOTE:
It's a very good idea to ask for a Disney Transportation Guide and
a full property map at check-in. The guide is a chart that shows
you how to get to and from any two points in WDW. The reverse
side has a detailed map of the WDW property. If you are unfamiliar
with the Disney properties and the transportation system, always
carry it with you. As a final option, you may want to have the Bell
Captain call you a cab (at your expense of course).
I use a
wheelchair. Will I be able to use Disney Transportation?
Many
Disney buses have wheelchair lifts at the rear door. The buses
equipped with lifts can be identified with a blue emblem on the front
bumper and back door. The driver should help you board the bus. See our
section on Mobility.
What if
I decide to rent a car after arriving at my WDW resort?
Alamo
and National Car Rental has an office located at the Car Care Center
outside the Magic Kingdom and at the Dolphin Resort. Shuttle
service to the Car Care Center is available from all resorts and must
be reserved at least one hour in advance. Alamo/National is open
seven days/week from 7:30 am to 6:30 pm. The Dolphin is open from 8:15am
- 4:00pm. The phone number is 407-824-3470 or 800-227-7368.
Is there
a charge for parking my car at the resorts?
There
is no charge for parking your car at the resorts if you self park (except
for the Swan and Dolphin). There is a $10 charge for valet service (+gratuity).
If you have a handicapped sticker or license plate, valet parking is
free. If you are a Disney Vacation Club Member staying parking at a
Disney Vacation Club Resort, show your card for complimentary valet
parking. If you are a Florida Resident or Annual Passholder with a Disney
Dining Club card, your parking may be free also.
If I
want to visit another resort, will I have trouble getting past the security
gates?
Generally,
you won't have any trouble if you show a valid Disney resort ID to
the guard at the gate. If you're arriving for check-in, you may be asked
for your name. If you're not a Disney resort guest but you have
dinner reservations at the resort, you may be asked to show photo
ID at the gate. The guard may also record your car's license
number.
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