FASTPASS

What is FASTPASS??

FASTPASS is Disney's innovative system to help reduce long waits at popular attractions. It was introduced in 1999 and has been very successful.

Can Anyone Take Advantage of FASTPASS?

Absolutely! Any park guest can use FASTPASS. You do NOT have to have any special tickets or be staying at a Disney resort hotel. FASTPASS is available to EVERYONE.


How Much Does FASTPASS Cost?

FASTPASS is included in your admission to the park. There is NO extra charge to use the system.


How does it Work?

When you approach a FASTPASS Attraction you will see 2 clocks. The first one will tell you how long the normal wait time is, if you got in line right then. The other clock tells you what time you should return if you got a FASTPASS ticket now.

Go to the FASTPASS ticket machine and insert your admission ticket. EACH PERSON NEEDS A FASTPASS TICKET! Out comes your FASTPASS indicating your FASTPASS return time. This is the time frame during which you should return to the attraction. Make sure you put your FASTPASS ticket someplace where you can find it when the time comes.

Once your FASTPASS time has arrived, return to the attraction and get in the line for FASTPASS holders! Be sure to have your ticket out and ready to show the Cast Member. Further along in the queue, a Cast Member will actually take your FASTPASS ticket.

Even if you only want to see the Pre-Show and have no intentions of getting on the ride/attraction -- if you want to go with your party through the FASTPASS line you WILL need a FASTPASS!

Persons doing the Child Swap -- Each of you and your child NEEDS a FASTPASS ticket! EXCEPTION:  If your child is under 3 and was admitted to the park for free, you do not need a FASTPASS ticket for them.

I'm a Cast Member, how do I get a FASTPASS since my admission ticket is my identification card? Also, how will my spouse using a Complimentary Pass be issued a FASTPASS?

Cast Member IDs should run through the machines as normal, as long as the Cast Member scanned their ID through the machine at entry. At the entry turnstiles those entering the park on a "Complimentary Pass" should receive a card that can be used in the FASTPASS machines.

If there is a problem, show your cast ID to the Cast Member at the FastPass machines and they'll give you an override FP.

Ok, now technically speaking, how does it work?

FASTPASS is essentially a "virtual" queuing system - guests who obtain a FASTPASS are entered into a virtual queue in the computer which saves their space in line and then (based upon how many guests are in front of them in the virtual queue) calculates the time it would take to come to the front of the line - this becomes their return time.

What about Peak Attendance Times? Are the waits longer? Does FASTPASS Still work?

If the FASTPASS system works the way it should, wait times to board attractions after returning with FASTPASS should usually be under 5 minutes, but not exceed 15 minutes (unless there was a recent attraction downtime or other unusual situation).

The FASTPASS wait time should not be any longer during peak periods, because the computerized system automatically spreads the FASTPASS guests evenly throughout the day regardless of attendance level. The only thing different during peak periods is that since FASTPASS demand is higher the return time (assigned time to come back) will be longer.

Therefore, during peak periods when there are more guests in the virtual queue the return time gets extended further out into the day. For most attractions the return time is usually between 40 and 90 minutes and rarely extends beyond 2 hours. Very popular attractions, like Space Mountain, the Indiana Jones Adventure, and Soarin' Over California will sometimes have a return time of over 4 hours - or you may find that all the available Fastpasses for the entire day have been distributed.

Are there cast members at the FASTPASS machines to handle questions, problems, etc.?


Yes, Cast Members are usually located near the FASTPASS machines to assist you with questions or problems.

Can one member of a family get FASTPASSes by carrying everyone's admission tickets for the whole family and running them through the machine or does everyone have to go through the line w/their admissions tickets in order to get their FASTPASS ?


Everyone does not have to go to the FASTPASS machine. However, before you separate from your family/party, be sure to get each person's admission ticket. You can only get ONE FASTPASS per card and EACH person needs one.


My child is 2 years old and won't require an admission ticket.  Does she still need a FASTPASS ticket? 

No, children who do not require admission media would just enter with the accompanying adult at their Fastpass time. There should also always be an attendant nearby the Fastpass machines if there is any question.

What happens if the ride breaks down or goes off-line?

If this happens, the system should stop issuing tickets. You will have the opportunity to use the FASTPASS you acquired anytime during the rest of that day, once the attraction is operating normally again.

Can I request a specific time to return?

No, you can not request a specific return time. The times are all computerized and you will only be allowed to enter the FASTPASS line during the time stated on your FASTPASS ticket.

If the FASTPASS says 1:00 - 2:00 can it be used after 2:00 or does it expire?

The FASTPASS expires, unless the attraction has gone down for an extended period of time. In the past guests were allowed to use expired FASTPASSES, but that is no longer the policy unless the ride has gone down.

If the FASTPASS says 1:00 - 2:00 can I get a second FASTPASS  at 2:01?

Yes, and maybe sooner. It used to be that you could not get a second FASTPASS until your "window" opened on your first FP. But if your FASTPASS return time is a LONG time in the future (e.g. 2-4 hours), that meant you couldn't get another FASTPASS in between. The system has been modified and the FASTPASSES state at the bottom the time at which you can obtain another FASTPASS - even if you haven't yet used the first one.

Let's say I have a FASTPASS for Indiana Jones at 10 a.m. I ride at 10 a.m., exit at 10:30 and then walk over to Splash Mountain before 11 a.m. Can I get a new FASTPASS for Splash Mountain?

Yes, the machine will issue you a new pass.

If I have a FASTPASS for Space Mountain for 1:00 to 2:00. Can I ride Space Mountain as many times as I want using FASTPASS in between those hours?


No, you can only ride it once per FP. A Cast Member will take your FastPass ticket once you are in the queue for the attraction.

Can I have multiple FASTPASS tickets at one time?

It used to be that you could not hold more than one FP at a time, but, again, depending on crowds and the individual attraction sometimes you may find that you can obtain more than one FP at a time.

Are there FASTPASS machines at other locations in the parks?

The FASTPASS machines for each attraction are only located at that attraction.

What attractions are FASTPASS Attractions?

DISNEYLAND

Autopia - Tomorrowland
Big Thunder Mountain Railroad - Frontierland
Haunted Mansion - New Orleans Square (seasonal)
Indiana Jones Adventure - Adventureland
Roger Rabbit's Car Toon Spin - Toontown
Space Mountain - Tomorrowland
Splash Mountain - Critter Country
Star Tours - Tomorrowland

DISNEY'S CALIFORNIA ADVENTURE

California Screamin' - Paradise Pier
Grizzly River Run - Golden State
Goofy's Sky School - Paradise Pier
Radiator Springs Racers - Cars Land
Soarin' Over California - Condor Flats
Tower of Terror - Hollywood Pictures Backlot
World of Color - Fastpasses available at the Grizzly River Run Fastpass kiosks.

How will I know for sure what attractions are FASTPASS attractions?


The Park Guide Maps will indicate which attractions are FASTPASS attractions. You can also ask any Cast Member.

Do I have to wait at all if I have a FASTPASS?

Yes, FASTPASS ticket holders may have to wait in line for the attraction. The key is, you won't have to wait AS LONG as if you stood in the regular line. (See explanation above regarding Peak Attendance times.)

Are FASTPASS Tickets issued during the entire time the park is open?

No, FASTPASS tickets are not issued all day long. Often the FASTPASS ticket machines may be shut down a couple hours before closing time. During off-peak times, FASTPASS will often be shut down when the standby wait time is under 30 minutes. Also when all available return times have been issued, FASTPASS is closed for the rest of the day. At some popular attractions, this can happen as early as 1 p.m. Keep in mind that technical problems can close the FASTPASS system just as they do the attractions themselves.


What happens if I get a FASTPASS and the time stated is not good, like at the same time as a priority seating for a meal? Can I cancel it so that it won't ruin my ability to get another FASTPASS at another attraction?

No, you can't turn it in, so to speak. HOWEVER, you should be able to find out what times are being given out when you approach the FASTPASS Machines. They are indicated on the signs above the machines. If you can't tell, be sure and ask a Cast Member prior to getting your ticket.

What if I get a FASTPASS and then can't use it?

Consider giving it to a guest passing by, or standing near the attraction. You might make someone's day!