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UPDATE JANUARY 2014: Walt Disney World is continuing to implement the MyMagic+ program.
During the testing phase of the MagicBand wristbands, Disney resorts gave guests the usual Key to the World cards as a backup for the MagicBand and to use with original, paper-based FastPass machines. However, this is gradually being discontinued.
Key to the World cards have already been eliminated at many resorts, with all resorts eventually following suit. Currently, resort guests can still request a Key to the World card rather than a MagicBand, but that will be discontinued by the end of the year.
As of January 23, Disney discontinued use of the paper-based FastPass machines at all four theme parks. All park guests -- including those staying at Disney resorts, passholders AND day guests using Magic Your Way passes -- are on the FastPass+ system.
Disney resort guests can use the My Disney Experience (MDE) website and mobile app to customize their MagicBands prior to arrival and schedule FastPass+ ride times. Offsite guests cannot currently use the MDE site or app, nor can they schedule ride times in advance. These day guests must use the in-park FastPass+ kiosks to plan ride times upon arrival (process explained below).
Here is a flyer that has been distributed to visitors to Animal Kingdom with instructions on how to use FastPass+ in the park.
If you use any of the new technologies Disney has introduced (MyMagic+, FastPass+, MagicBands) please take a minute to share your thoughts in our Rate and Review section.
What is FastPass+?
FastPass+ is the new version of Disney's innovative system designed to reduce long waits at attractions.
The original FastPass was introduced in 1999. It was essentially a timed ticket that allowed you to spend your time elsewhere instead of waiting in line. You returned to the attraction or show at the times stated on your FastPass to bypass the standby line. You can read more about the original FastPass system HERE.
In 2013, Walt Disney World began rolling out the new "FastPass+" service. With FastPass+, Disney resort guests can select three FastPass+ attractions and/or entertainment experiences per day (all in the same park) through the My Disney Experience website and mobile app. This can be done before leaving home, or after you've arrived at Walt Disney World, and you can make changes on the go. You are able to reserve firework and parade viewing areas, shows, Disney character greetings and more, in addition to favorite attractions.
For guests who don't know where to start, Disney recommends FastPicks -- a set of three FastPass+ selections that serve as a starting point -- and give guests the option to customize their selections. Disney's FastPass+ service is included with theme park admission.
Can anyone take advantage of FastPass+?
Yes, with a few caveats. Currently, all park guests -- including those staying at Disney resorts, passholders AND day guests using Magic Your Way passes can use FastPass+ without an additional fee. However, only Disney resort guests who already have purchased and registered their tickets can schedule FastPass+ times using the My Disney Experience (MDE) website or mobile app up to 60 days in advance of their visit to the parks. Offsite guests (day guests) must use the in-park FastPass+ kiosks to plan ride times upon arrival at the parks. Eventually all guests who have an MDE account will be able to arrange and make changes to FastPass+ online or on their mobile devices.
How much does FastPass+ cost?
FastPass+ is included in your
admission to the park. There is NO extra charge to use the system.
How does it work?
FastPass+ is essentially a "virtual" queuing system -- guests using FastPass+ are entered into a virtual queue at an attraction that saves their space in line.
To obtain FastPass+ using the My Disney Experience website or mobile app:
Log in to your MDE account. (See Disney's official site HERE for how to create a MDE account.)
Make sure your park tickets are linked to your account.
Under the heading Plan and Manage, select FastPass+:
Select the day you want to make plans for.
Select Make your FP+ Selections.
Select the members of your party you will be making plans for.
Select the park you will be visiting.
Select up to three preferences. All must be in the same park. (Important note: In Epcot and Hollywood Studios you Select ONE Attraction from the Preference Group and then up to two in the other group.)
To obtain FastPass+ using the in-park kiosks:
Once you arrive at the park, if you have a paper ticket you must exchange it for a plastic card ticket with an RFID chip. NOTE: Keep these chips away from magnets and cell phones, as they can erase the encoded information. You'll also be given a flyer explaining the FastPass+ scheduling process.The flyer will also detail your FastPass+ attraction options.
Go to a FastPass+ kiosk.
TIP: At park opening, the FastPass+ kiosks nearest to the park entrance are very crowded, but there are plenty of open kiosks if you walk further into the park.
If you do not already have a My Disney Experience account set up, at the kiosk you will first ADD each person's ticket info and their names.
NOTE: EACH PERSON (over age 3) NEEDS A FastPass+ RESERVATION!
TIP: Write each name on each plastic card ticket if they are not already on the admission tickets.
After entering the information for each member of your party, pick three FastPass+ attractions and times for the day. It doesn't matter if everyone in your party wants to do different things. This is the first step: Choosing what the majority will want to do.
Go back to each name and CHANGE the FastPass+ if they do not want to do what the majority is doing.
At any time, any one of your party can now go up to a kiosk and change one, or everyone's, choice or times.
Once you have your times set up, take a photo of the screen. Your selections will also show up on your MDE account. For a sample of the confirmation screen, click HERE. You also can choose to have the FastPass+ times emailed to you.
TIP: You may also want to write your FastPass+ times down, in case your phone battery dies.
Once your FastPass+ time has arrived, go to the attraction. When you approach, you will see two clocks. The first one will tell you how long the STANDBY ENTRANCE wait time is, if you got in line right at that moment. The other clock tells the actual time, so that FastPass+ users know if they are eligible for entry.
Get in the line for FastPass+ holders (FastPass+ RETURN). MAKE SURE to arrive within your FastPass+ window! You still can use the FastPass if you arrive 5 minutes before the window starts and up to 15 minutes after it closes. Be sure to have your MagicBand wristband ready to be scanned, if you are using one. Further along the queue, you will have to scan your MagicBand again. If you are a day guest, be sure to have your plastic admission ticket with the RFID chip handy.
Even if you only want to see the preshow and have no intentions of getting on the ride/attraction -- if you want to go with your party through the FastPass+ line you WILL need to have scheduled a FastPass+ time.
If you are doing the Child Swap -- Both you and your child NEED FastPass+! EXCEPTION: If your child is under 3 and was admitted to the park for free, you do not need FastPass+ for them.
What about peak attendance times? Are the waits longer? Does FastPass+ still work?
If the FastPass+ system works the way it should, wait times to board attractions should usually be under five minutes, but not exceed 10 minutes (unless there was a recent attraction downtime or other unusual situation). The FastPass+ wait time should not be any longer during peak periods.
During peak periods when there are more guests in the virtual parks, however, you may not be able to obtain the exact times you wish to schedule your FastPass+ attractions.
Are there cast members at
the FastPass+ attractions to handle questions, problems, etc.?
Yes, Cast Members are usually located near the FastPass+ kiosks and at the FastPass+ attraction entrances to assist you with questions or problems.
My child is 2 years old and won't require an admission ticket. Do I need to schedule FastPass+ for her?
No, children who do not require admission media enter with the accompanying adult at the appropriate time. There should also always be a cast member nearby the FastPass+ kiosks or attractions if there is any question.
What happens if the ride breaks down or goes off-line?
If this happens, you will have the opportunity to use FastPass+ anytime during the rest of that day, once the attraction is operating normally again.
If the FastPass+ was for between 1 and 2 p.m. can it be used after 2 p.m. or does it expire?
The FastPass+ expires expires 15 minutes after the close of your window, giving you a short grace period, unless the attraction has been closed for some reason for an extended period of time.
Can I have multiple FastPass+ scheduled at one time?
Yes. Currently, the system is set to allow you to schedule 3 FastPass+ attractions per day. These FastPass+ can all be scheduled in advance of your visit to the park using the My Disney Experience website or mobile app if you are a Disney resort guest. If you are a day guest, you must use the in-park kiosks to schedule your FastPass+ experiences as described above.
If I have a FastPass+ for Space Mountain for 1 to 2 p.m., can I ride Space Mountain as many times as I want using FastPass+ in between those hours?
No, you can only ride the attraction once per FastPass+.
Are there FastPass+ kiosks located throughout the parks?
Yes, there are multiple FastPass+ kiosks throughout the parks. They are not located near the individual attractions as they were in this past, however.
Where are the In-Park FastPass+ Kiosks located?
In Magic Kingdom:
-- in Fantasyland, next to Mickey's PhilharMagic
-- in New Fantasyland, near the train station just under the Big Top
-- in Liberty Square, around the corner from Sleepy Hollow
-- in Tomorrowland, next to Stitch's Great Escape, across from Monsters Inc. Laugh Floor
In Animal Kingdom:
-- Primeval Whirl
-- Kali River Rapids
-- Expedition Everest
-- Kilimanjaro Safari
-- Island Mercantile
-- Disney Outfitters
Other locations to come.
What attractions are FastPass+ Attractions?
You will find the FastPass+ attractions listed on the MDE website or mobile app. There will also be a list of available attractions on flyers in the theme parks at the in-park FastPass+ kiosks. The Park Guide Maps will also indicate which attractions are FastPass+ attractions. You can also ask any Cast Member or inquire at Lobby Concierge in your Disney resort hotel.
Do I have to wait at all if I have a FastPass+?
Yes, FastPass+ holders may have to wait in line for the attraction. The key is, you won't have to wait AS LONG as if you stood in the regular, or standby, line.
Is FastPass+ issued during the entire time the park is open?
FastPass+ may not be issued all day long for every attraction, although the ability to make FastPass+ arrangements is available all day via the My Disney Experience website and mobile app.
happens if I have a FastPass+ and I am unable to make it to the attraction in time? Can I cancel it so that
it won't ruin my ability to get FastPass+ at another attraction?
Using the My Disney Experience website or mobile app, you can make changes throughout the day to reschedule your FastPass+ choices. You may also be able to make changes using the FastPass+ kiosks in the parks. If you are a day guest, you can only make changes at a FastPass+ kiosk.
I will be using an old admission ticket, the kind that is manually date stamped without a magnetic strip. How do I get a FastPass+?
When you enter the park, you will need to exchange your old ticket for a new plastic card with an RFID chip. See a cast member at the park entrance for instructions.
What have guests said about FastPass+?
Many guests have enjoyed the ability to plan their days in advance using FastPass+, while others find it too restrictive.
Read more about what AllEars.Net Readers are saying about FastPass+ in our Rate and Review Section.